Senior Sales Manager - Zambia

About Cellulant:

Cellulant is Africa’s leading payments company, providing seamless, secure and innovative solutions that empower businesses, banks, and global brands to thrive in a fast-changing global economy. 

With a presence in over 24 countries and 200+ payment methods, including cards, bank transfers, and mobile money, our single API payment platform, Tingg, simplifies collections, disbursements, and reconciliations. It processes over 4.5 million transactions daily for market leaders across sectors such as Airlines, Telecoms, E-commerce, Ride-Hailing, Retail, and Remittances. 

By simplifying how people pay and get paid, we drive trust, commerce and scale – and connect companies to their ambitions.  

Our Story:

Across Africa, payments are more than transactions. They are gateways to prosperity, connecting people, businesses and communities to opportunities and growth.

From enabling a logistics company in Lusaka to pay suppliers across borders, to enabling a hospitality brand in Lagos to scale effortlessly, to supporting an airline in Nairobi to reconcile payments from multiple platforms, Cellulant is the bridge that makes it all possible. 

Through trusted technology and customer-centric innovation, we build connections that inspire progress, strengthen economies and transform payments into a tool for progress.

Since our founding in 2003, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses. We are driven by an unshakable belief that seamless people-centred payments are the key to unlocking prosperity. 

Today, Cellulant powers online and offline payment processing, allowing businesses to collect payments, send payouts, and accelerate business growth.

Our Mission: 

To deliver seamless, secure and innovative payment solutions for businesses. 

Our Vision: 

To create a connected world where businesses move money as easily as they share ideas.

Role Overview: 

As the Senior Sales Manager , you will be the pioneering commercial and operational engine behind our expansion in Zambia. Reporting directly to the Country Manager/Regional Manager for Zambia, Mozambique, and Botswana, this role demands an entrepreneurial, "build-from-scratch" mindset  to accelerate market growth and strengthen commercial performance, and is the most senior dedicated commercial leader in-market where that structure exists.

You will take total ownership of market penetration strategy identifying new sectors, building high-value corporate partnerships, and negotiating lucrative service agreements. This is a hybrid commercial-operational position; you will simultaneously hunt for new revenue pipelines while coordinating with regional headquarters to ensure local regulatory compliance, smooth service delivery, and flawless operational execution.

The role owns in-country sales strategy delivery, pipeline generation and conversion, key account growth, and achievement of revenue and gross profit targets across Cellulant's product portfolio.

Working Relationships: 

• Country Manager (primary line)SVP, Local Markets (dotted line)Group CROSales Enablement & Performance ManagementProduct & Innovation TeamsCompliance & Legal TeamsCustomer Success Teams

• Strategic customers & merchantsBanking & payment partnersEcosystem partnersIndustry associationsRegulators (where required for commercial engagements e.g. LONOs)

What You'll do:

• Develop and execute the country sales plan, aligned to the overall market strategy and Group commercial priorities set by the Country Manager and SVP Local Markets.

• Translate revenue targets into actionable sales plans, pipeline requirements, territory allocations, and account growth initiatives.

• Own pipeline development, pipeline quality, and conversion performance across the market.

• Maintain pipeline coverage ratios adequate to hit revenue targets at all times.

• Lead weekly sales pipeline reviews, forecasting sessions, and opportunity management processes.

• Deliver or exceed agreed revenue, transaction volume, and gross profit targets.

• Proactively identify and pursue new business opportunities, customer segments, partnerships, and use cases.

• Lead strategic commercial negotiations and support closure of high-value opportunities.

• Build long-term relationships with strategic customers and ecosystem partners.

• Drive customer retention, satisfaction improvement, and share-of-wallet growth.

• Maintain accurate sales forecasts and provide regular commercial performance updates to the Country Manager and SVP Local Markets.

• Collaborate with Product, Innovation, Marketing, and Customer Success teams to improve commercial outcomes.

• Where a sales team exists: lead, coach, and motivate in-country sales and business development colleagues; drive a high-performance sales culture and execution discipline.

• Ensure all sales and business development activities comply with local regulations and internal Cellulant policies.

• Work with