Account Director Enterprise Sales

<h2>The Team + The Role</h2> <p>Pendo’s Enterprise Sales team drives growth across the company’s largest and most strategic accounts. The team partners with senior business and technology leaders to position Pendo as a critical platform for product experience, data, analytics, and digital transformation. In DACH, this team plays a key role in expanding Pendo’s presence with major enterprise customers and prospects.</p> <p>As a Senior Account Executive, you will own new business across Pendo’s largest DACH accounts and DAX 40 prospect accounts. You will lead complex, multi-stakeholder sales cycles from first engagement through close, with a focus on $500K–$1M+ SaaS opportunities. This role requires a strategic enterprise seller who can build executive relationships, create disciplined account plans, and position Pendo’s AI-powered Data &amp; Analytics solutions with clarity and urgency.</p> <p>This role is based in our Munich office.</p> <h2>What this looks like day-to-day</h2> <ul> <li><strong>New logo acquisition:</strong> Win new enterprise logos across Germany within Pendo’s most strategic segment. You will identify, engage, and convert high-value opportunities across large DACH accounts and DAX 40 prospect accounts.</li> <li><strong>Enterprise sales execution:</strong> Lead complex, multi-stakeholder sales cycles from first engagement through close. You will navigate matrixed organizations, align executive buyers, and keep deals moving with clear next steps and strong commercial discipline.</li> <li><strong>Strategic deal leadership:</strong> Consistently drive $500K–$1M+ SaaS opportunities by building value-based business cases. You will position Pendo’s AI-powered Data &amp; Analytics platform as a critical driver of digital transformation for enterprise customers.</li> <li><strong>Executive relationship building:</strong> Build trusted relationships with C-level leaders and senior decision-makers. You will engage stakeholders with credibility, understand their priorities, and connect Pendo’s capabilities to strategic business outcomes.</li> <li><strong>Account planning:</strong> Develop and execute clear, strategic account plans for target enterprise accounts. You will map stakeholders, identify growth opportunities, and create focused plans that support new business acquisition and long-term account potential.</li> <li><strong>Cross-functional partnership:</strong> Collaborate across Pendo to win and expand strategic accounts. You will partner with internal teams to bring the right expertise into each opportunity and create a strong, coordinated customer experience.</li> <li><strong>Pipeline and forecast discipline:</strong> Maintain accurate forecasting and disciplined pipeline management. You will keep opportunity data current, communicate deal progress clearly, and manage your business with structure and accountability.</li> </ul> <h2>Who You Are</h2> <p>Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.</p> <p>You're a builder, not a maintainer.</p> <p>You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Account Executives don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.</p> <p>You're AI-curious - genuinely.</p> <p>You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.</p> <h2>Must-haves</h2> <ul> <li>Strong track record of closing $500K–$1M+ enterprise SaaS deals across DACH.</li> <li>Experience selling into large, complex, matrixed organizations with multiple senior stakeholders and executive buyers.</li> <li>Proven success in a start-up or high-growth environment, with the ability to operate with structure, urgency, and ownership.</li> <li>Background selling Data, Analytics, AI, or enterprise technology solutions.</li> <li>Passion for AI and technology, with genuine curiosity about how AI is changing the way people work.</li> <li>Confident engagement style with C-level leaders, senior decision-makers, and cross-functional stakeholders.</li> <li>Structured, strategic, and highly self-driven approach to account planning, pipeline management, and deal execution.</li> <li>Fluent German and professional English.</li> </ul> <h2>Nice-to-haves</h2> <ul> <li>Experience selling into DAX 40 prospect accounts or similarly large strategic enterprise accounts.</li> <li>Experience positioning AI-powered Data &amp; Analytics solutions as part of broader digital transformation initiatives.</li> </ul> <h2>About Pe